BILLING & PAYMENT OPTIONS

Direct debit RECOMMENDED

With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You will still receive your bill, but we'll deduct your outstanding balance on the due date.
SET UP A DIRECT DEBIT
Online via My Account

My Account is a convenient way for you to manage you account. You can view your balance, transaction history and pay your bill online using your credit or debit card.
PAY MY BILL VIEW MY BILL
Internet banking

Internet banking allows you to pay when it suits you. Log on to your bank's internet banking service on or before the due date of your bill, and pay the amount shown on your bill.

Our bank account details are:
Bank: BNZ
Account name: MY Utilities
Account number: 02-1257-0071466-000
Reference: Your MY Utilities account number

Pay your bill